After weeks of
declining to pay the NCC penalty for poor quality service, Nigeria
Telecommunication companies have finally paid their fine. The telecommunications
giants in Nigeria paid a total fine of $3.7 million.
The telecom companies at a meeting
with the commission last week had agreed to pay their fines, after an agreement
was reached with the commission to review the Key Performance Indicators
(KPIs).
"MTN, Globacom and Airtel paid
at the close of work on Monday this week, while Etisalat paid at the close of
work on Tuesday," Nigerian Communications Commission (NCC) sources who
opted to remain anonymous told the PTI on the phone.
MTN’s Corporate Services Executive,
Mr Wale Goodluck, also confirmed to The
Nation that his company had paid the fine, at the Sixth Business Law
Conference of the Nigerian Bar Association (NBA) in Lagos. A source at the
commission confirming the payment of the fine to the medium, said, "It was a win-win situation."
The country's telecom regulatory
authority, NCC, had on May 10 imposed a fine of N1.17billion on the four
operators in the country for poor quality of services after a KPIs test was carried
out on their networks for the months of March and April. The fine was imposed
on them for failing to satisfy the Nigeria mobile user population who mostly
had to use two lines as an alternative if their primary network provider fails
them.
The NCC had arrived at the decision
on testing the operators on four parameters - Call Set-up Success Rate, Call
Completion Rate, Drop Call Rate and Traffic Channel Congestion. The commission
said the telecoms companies have failed to meet with the minimum standard of
quality of service but the telecoms company declined saying the bad quality of
services was because of the poorly developed infrastructure like electricity in
the country.
While MTN and Etisalat were fined
N360million each, Airtel and Globacom were fined N270million and N180million. They were given up till May 25 to
pay the fine or get additional N2.5million daily as contravention charges.
It was however not confirmed if the extra
surcharges were also paid by the operators.
Meanwhile, to ascertain the adverse
effect of ICT equipment on consumers NCC has slated a conference on EMF
Exposure and Health in Lagos State.
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