Africa In Focus

Africa In Focus: "The mainstream thinking now is that Africa is different and we could get it right if we want. The choice is fully ours, and it is now time for us to define what we want."

African Development Bank (AFDB) President, Dr. Donald Kaberuka.

Friday, 22 February 2013

Blue Key Software Solution: What factors affect the cost of implementing SAP Business One?



 Bluekey Africa

How much does SAP Business One cost to implement? This is a question we at Bluekey Software Solutions need to answer on a regular basis. The highly experienced Bluekey team, consisting of more than 100 employees, has implemented more than 220 SAP Business One sites in 16 different countries. While there is no set formula to provide you with a 100% accurate price for the implementation of SAP Business One, we can provide you with some information to understand what SAP Business One implementations costs are likely to be and what expenses you can expect to see.
Obviously, one has to take into consideration hardware, operating system, support and SAP Business One software licence pricing.

The cost of implementing SAP Business One is dependent on many variables: number of branches and companies, number of users, customer internal capabilities and responsibilities, quantity and quality of data, level of integration required, extent of customisation, business rules and workflow requirements, reporting and stationery needs, and the amount of training required.

Choosing a reputable and experienced SAP Business One partner will ensure you get a complete solution configured to your business processes and can significantly reduce your implementation costs. You can assess the complexity, and the implementation costs, for your business by considering:

1. How many branches will be implemented? – Is the implementation for a single branch or head office, or are there multiple branches or companies that need SAP Business One implementations? If you have multiple branches or companies, will you require inter-company/branch and data consolidation?

2. Geographics – Is the SAP Business One implementation going to cover multiple cities or expand into neighbouring countries? If so, there are likely to be different set-ups and configuration requirements based on the different legal and fiscal requirements for each country.

3. Data conversion – Unless your business is a start-up, it is highly likely you will want to convert data from your legacy system. Data conversions are categorised into two broad categories – master data and historical data. From a pricing/implementation point of view, you should consider whether you will be able to extract, clean and validate the data sets internally or whether the consultant will be required to assist with this process. Another question is whether there is a requirement to export historical data and whether it needs to be imported in summary or detail format.
4. Reporting – The number and complexity of reports to be written to your specific requirements will have an impact on the days (and therefore price) required to implement SAP Business One. You should, however, seriously consider keeping custom reports to a minimum if you want to reduce implementation time.

5. Training – How many people need to be trained as SAP Business One users? Will training be on-site or off-site, and will site-specific user notes be required? Many companies adopt a “train the trainer” approach, where the SAP Business One partner is responsible for training super users of the customer. These super users then pass down their knowledge and train other users in the team. This approach helps reduce implementation pricing for remote and distributed sites by reducing the amount of training days required.

6. Business processes – This is something that sounds obvious but is sometimes overlooked. If your business processes are industry-specific and your requirements extend beyond the standard functionality or configurability offered by SAP Business One, then extra consultancy, customisation or development will be required. The suggestion is always to try and keep the initial implementation as simple as possible and add functionality as your business develops.

7. User skill set – The skill level of users (including accounting, business knowledge and general computer skills) are all factors in determining how long it will take to implement SAP Business One in your business and how long it will take for your SAP Business One users to efficiently adopt the solution.

8. Project and change management – Sound project management, change management and a proven project management methodology is the basis of all successful ERP implementations. It is important to make sure you have a project manager dedicated to your project, preferably with proven experience in successful SAP Business One implementations. The amount of project management required will vary depending on the topics discussed above and also what change management/project management resources are available within your business to facilitate the transition.
Based on our analysis of your requirements, we provide an estimate of the services and costs you should expect to implement SAP Business One. In the absence of this investigation, you can estimate your implementation costs to be between 80% and 140% of your software costs. Bear in mind that if you add users or change the project scope during the implementation process, you should budget for a commensurate increase in implementation costs.


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